AUTOMATE MEMBER CHECK IN, REAL TIME DATA. MANAGE ACCESS TIMES AND EXPIRY DATES.
Ashbourne's club entry software completely automates member check-in and registration to efficiently record attendance. Complete with real-time check in back to a live payment server enabling you to see the exact payment status of each of your members. Our software tracks not only members who are signed to a direct debit but also your cash and paid-in-full members. Manage members' peak and off-peak times as well as the number of visits permitted. The Ashbourne entry software is designed so that is automatically runs reducing the work for the front of house staff. Protect your data by configuring staff permissions to various areas of the system.
Ashbourne's club check in easily connects to turnstiles and door locks allowing superior access control. We also provide 500 customer branded membership cards included at no extra charge or, if you prefer, upgrade to a biometric fingerprint entry.
At a glance reports showing the performance and trends of your club. Track sales figures, attendance, retention and much more.
As a club owner, you're collecting information about your members on a daily basis, but are you utillising it in your club's decision making?
Our new Business Intelligence (BI) Dashboard has been developed for this very reason, giving you an overview of all your key data with the ability to be accessed on any device at any time.
FULL END-OF-SHIFT AND WEEKLY & MONTHLY REPORTS. TRACK SECONDARY SPEND AND HIGHLIGHT HIGH VALUE MEMBERS AND THEIR SALES.
Ashbourne’s EPOS Till module allows clubs to easily track their secondary spend and stock levels. No need for a separate terminal, the EPOS module is fully integrated with the Ashbourne Club Check-In system. Track individual member sales and send targeted emails and texts to your highest spenders to help boost your income. Get full end-of-shift and end-of-day reports as well as stock management overviews. Hardware till drawer and printer can be supplied and, as the data is in the cloud, you can run your reports from the comfort of your own home.
Online Joining Page
Fully branded 24/7 paperless sign up. Push secondary spend by promoting purchases during the sign up process.
Turn your club paperless with the Ashbourne online signup facility. The fully customer branded site allows members to sign up via your website, Facebook page or dedicated terminal in reception, reducing the workload on your reception or sales staff. Add offers and various membership options to suit your club from 1-month rolling deals through to 12-month memberships. Our system can even cope with paid in full options. We’ve made this process as simple as possible and it should take no more than a couple of minutes to complete the form.
Members can make an initial payment by debit or credit card with the next payment made via direct debit. Furthermore, you can promote deals within the membership joining journey to increase your revenue and to maximise member value.
Online Class Booking
IN APP AND ONLINE CLASS BOOKING PLATFORM. ALLOW YOUR MEMBERS TO BOOK A CLASS FROM ANYWHERE AT ANY TIME.
A fully branded responsive website that lets your existing members take ownership of their class bookings by viewing, modifying and cancelling reservations and making payments through a secure online gateway. You can even personalise the booking experience with your brand and make it your own. With automatic reserve list population, email conformation and live availability, the e-booking module makes your studio timetable run smoothly.
Classes can be booked in person at the club's reception, online via the club's website or via the club app provided by Ashbourne. Collect online payments for classes from non-members to boost your secondary spend.
Improve your engagement with your members. Connect to the rest of the Ashbourne system whilst having a fully customised look and feel.
The Ashbourne Member's APP is fully customer branded, is available on iTunes and the Google Play Store for your members to download and is connects to your existing website. Its aim is to improve member and personal trainer communication and allow them to communicate in real time. The system improves retention, increases referrals and allows for fully automated management.
Members can track their workouts with graphical reports plotting their progress and book classes straight from their phone.
Staff & Facility Scheduling
MANAGE YOUR FACILITY BOOKINGS. ASSIGN STAFF TO CERTAIN ROLES AND ALLOW THEM TO VIEW WHERE THEY NEED TO BE AND WHEN.
Designed for leisure and sports centres, this bespoke module allows clubs to manage their staff and facilities. Book out courts in your sports hall, pitches on your 3G Astroturf and simply create re-bookings. Plan your staff tasks for each day using our drag and drop calendar. Decide whether a booking is part paid, paid or a free session. This feature is ideal for clubs with lots of facilities to manage and who want to significant financial savings.
Fully customised landing pages built for you, by us. Reach out to potential prospects.
Designed to help you acquire more members for your gym. We build customised landing pages that allow you to reach out to potential customers. Link in with your CRM system and track the number of enquiries your gym gets and how effectively you're converting them into paying customers.
TRACK YOUR LEADS AND INCREASE YOUR CONVERSION THROUGH A CRM SYSTEM FOR YOUR CLUB.
Linked with the Lead Management module, make use of the world leading CRM system - Salesforce - and track your conversion. Highlight which leads are hot and which may need a bit more attention from sales staff. Track the performance of sales staff and offer incentives to improve performance.
Payment Collection & Debt Recovery
Give your members a selection of different payment methods.
Direct debit collection and debt recovery made easy. Simply let Ashbourne manage your members' payments. We collect payments from your members and transfer the funds directly into your nominated bank account.
You decide how much your members pay and how many months you wish them to pay for. We'll keep you informed with every stage of a member’s payments ensuring you maximise your cash flow. With transparent reporting and a dedicated customer services department, you can rely on Ashbourne to collect your payments effectively while dealing with and defaulting members empathetically.
What our customer's say...
At McCaulay’s Health Clubs and Gyms we utilise the full suite of Ashbourne services. The core payment collection service has served us well for a number of years and the manor it gets done in has been consistently professional and utterly reliable.
We have recently developed our custom APP with help from the Ashbourne team which has enabled our PT's to stay in touch with their clients; it bridges the communication gap between us as the gym and our members.
McCaulay’s Health Club
The dashboard Ashbourne provides shows me which members are at the most imminent risk of leaving the club. With this in mind, I’ve been using the text message feature to contact these members and engage with them before it’s too late. I hate losing members when I could have done something about it, so this is great!
Having juggled payment collection companies alongside software providers, I appreciate more than anyone the value of having a centralised provider of management services. If any of my members have a payment query they deal with Ashbourne directly, allowing me to concentrate on running my club.